Shipping + In–Store Pick up

Thank you for your order! Please refer to the product page for specific production and shipping lead times for your item. If you have any questions about when your item will ship, please contact us here. If you placed an order for in-store pick up, we will contact you when your order is ready for pick up.

All items ship UPS with full insurance and tracking. When you arrive at the shipping page at checkout, please select the shipping service that reflects the value of your purchase.

DOMESTIC ORDERS

Orders over $500 will require a signature confirmation upon delivery to ensure the safety of your order. If this applies to your order, please be sure to provide a shipping address where you will be present to provide a signature, otherwise it may be held at UPS or sent back to our storefront.

 INTERNATIONAL ORDERS

All packages, unless otherwise specified are shipped via USPS First Class International Mail which delivers in 2-4 weeks average. Please note that the USPS cannot guarantee ship dates but they do their best to make deliveries in the windows that they provide estimates for. Customs is also another factor to consider and may affect delivery dates should packages be inspected or be held in customs. 

IMPORTANT note for International Buyers

Import duty/taxes are the sole responsibility of the buyer. We are legally required to state the full price of the item being shipped (we cannot write "gift") and we cannot refund you for customs charges. Buyer assumes all risks of shipping internationally. USPS First Class and also Priority Mail international DO NOT provide tracking numbers, only customs numbers, so you are able to track your package only until it arrives at customs in your country. Priority Mail Express and a courier service such as DHL will provide tracking as well as insurance. If you would care for this upgrade, please let us know. Please consult with your local post office for delayed or missing packages.


To check the status of your shipped order, Please refer to the shipping notification when your order ships. It will contain the tracking number and the progress of your package on its way to you. Please note that this information is all I can see as well so I will not be able to provide additional information. Please contact your local post master for further inquiries and they will be able to further assist you.